Search these areas:
Support Forums
Product Info

-DataWeb: What's New
-Creating an Application
-The DataWeb Designer
-Application Management
-Data Tables
-Data Tables
-Data Analysis
-Object Model
-Full-Text Search
-Domain and Email Hosting
-HotBlock Modules
-Account Management
-New Responsive UI Module

DataWeb Help
Support Forums
Script Library
Knowledge Base

Home > Support

Support Forum

Transfer of MX records
rena asked:
I need assistance with the transfer of MX records to a new email provider. I have an account and "virtual domain hosting" set up through them already, I just need to complete the final step. I'm not sure who exactly I should be contacting about this...

Rena Bussinger
  ryanm responded:
  Please post your request at  From there, enter a "New Request", then select "Move Email to Another Provider."

Then, provide us with the necessary MX information, and we will get to it as soon as possible.
  AdventureDivasWebMaster responded:
  When I try to go to it says access denied.  
  ryanm responded:
  Hmmm.  Well, post the information here for the time being (the address of the new MX servers) and we will get it taken care of.  
  AdventureDivasWebMaster responded:
  Here's the information supplied by our new provider:
1. You will need to update your DNS information for your domain so that your MX record is pointing to "". If you are unsure how to do this, please contact us at, and we can help walk you through the process.

Please let us know when this process is being completed as we will need to update the configurations on our local computers. Please do so by telephone at 206-328-9519 (just leave a message if it is not during business hours) as we will not be able to check our email once the switch has taken place until we reconfigure our machines.

Thank you...
  ryanm responded:
  We will contact you by phone, certainly.  Just a confirmation, this is for, correct?  
  AdventureDivasWebMaster responded:
  Correct... thanks for checking.  
  Please Log On
or create your own DataWeb Account.
Affiliate | Partner | Terms of Use | Privacy Policy | Contact Us | Pricing | Bring DataWeb In-House    
DataWeb, 720 North 10th Street, A #145, Renton, Washington 98057 *425-583-5970* Fax 484-770-4706* Email Us