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Unregistering Users
joelm asked:
Is there a way to "Unregister" a user, and not just delete them from the web?  For instance if I was using one of my extra email accounts to "test" some features of the web and I deleted that address from the web members list.  But now if I want to try to register using that email it says the email address is already registered.  Thanks in advance.  
  dougl responded:
  contact billing@westside.com. They'll delete the account for you and you should be able to create a new one.  
  matthewb responded:
  It is important to note the difference between being a registered user of a domain and a member of a particular web.

Logins are associated with a domain (such as westside.com), and are generally never deleted though they may sometimes be disabled.  Membership is a controlled web-by-web and may change.

The only reason to try to delete an existing login would be to test the registration process itself.
 
  dougl responded:
  DataWeb considers this issue closed.
If you have additional questions or comments about this issue, please open it again.
If you have questions about a different topic please open a new support question.

Thanks,
DataWeb Support
 
  simlarkin responded:
  This issue is open.  
  simlarkin responded:
  Actually, I've run into a good reason to be able to delete users.

Imagine you are a user of a site (coolsite.com) on westside.  Your email address is joe@stupiduser.com and your username is cooljoe.  However, you forget your password and then you lose your email address (e.g. you switch ISPs).  You get a new email address, but now you can't access any of your old records that have author privelages and you can't get your password since you now longer have your old email account.  So you set up a new account, but now you still don't have access to your old records and you also can't use the old username you had before (cooljoe).

Sound convoluted?  Yes, but I've seen it happen with a limited userbase (40 registered users).  And the best you can do as a domain admin is tell them to create a new logon, and you hear how they scream at that.

It would be nice to have a delete feature or else have Westside automatically delete a user with no web memberships after some period of time (1 week?).

- Sim
 
  dougl responded:
  Agreed.

I believe we're currently working on a specification for domain-owner control of user accounts.

I sympathize with the difficulties domain owners face while trying to manage user accounts, usernames and passwords. We have to walk the fine line between security and usability; as a domain owner, you should have the tools you need to balance these sometimes mutually exclusive demands.

As the owner of coolsite.com, what tools do you need to manage your users? We LOVE customer feature input.

Also, imagine your domain hosts an application on called MyMedicalHistory.coolsite.com. What tools do you need to prove that joe@stupiduser.com is really who he says he is?
 
  dougl responded:
  DataWeb considers this issue closed.
If you have additional questions or comments about this issue, please open it again.
If you have questions about a different topic please open a new support question.

Thanks,
DataWeb Support
 
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